Privacy Policy
Last updated: January 2025
1. Information We Collect
At AudioToText.com, we are committed to protecting your privacy. We collect only the minimum information necessary to provide our transcription services:
- Audio Files: The audio files you upload for transcription processing
- Account Information: Email address and basic profile information when you create an account
- Usage Data: Basic analytics about how you use our service to improve functionality
- Technical Data: IP address, browser type, and device information for security and performance
2. How We Use Your Information
We use your information solely for:
- Processing your audio files for transcription
- Providing customer support and responding to your inquiries
- Improving our transcription accuracy and service quality
- Ensuring the security and proper functioning of our service
- Complying with legal obligations
3. Data Security and Storage
Your privacy is our priority:
- Encryption: All files are encrypted during upload, processing, and storage
- Automatic Deletion: Audio files are automatically deleted from our servers after transcription is complete
- Secure Infrastructure: We use industry-standard security measures to protect your data
- No Permanent Storage: We do not permanently store your audio content or transcripts unless you choose to save them
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:
- With your explicit consent
- To comply with legal requirements or protect our rights
- With trusted service providers who help us operate our service (under strict confidentiality agreements)
- In the event of a business merger or acquisition (with advance notice)
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your account information
- Request deletion of your data from our systems
- Opt-out of non-essential communications
- Request a copy of your data (data portability)
- File a complaint with relevant data protection authorities
6. Cookies and Tracking
We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately.
8. International Users
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@audiototext.com
Subject: Privacy Policy Inquiry